PetConnect vs MoeGo: everything you need, without the monthly bill.
MoeGo is a well-known grooming platform with plans billed every month, per van or per location. PetConnect is one connected, AI-enabled system — bookings, routes, card terminal, payments and clients — with no monthly fee. You only pay ~2.2% when a customer pays by card.
The short answer
Which one fits your business?
Choose PetConnect if…
- you want $0 a month and no setup fee for the full software
- you want a free store page where clients see your services and book online
- you want a free card terminal that is fully connected to your bookings, with same-day settlement
- you run vans and want route optimisation without paying for a higher plan
- you want Fleexi, the built-in AI assistant, working across the whole app
- you run a salon with retail stock, boarding or more than one location
MoeGo may suit you if…
- a fixed monthly subscription suits your budget better than a per-payment fee
- you want a branded phone number and US-based phone support
- you are a large franchise wanting MoeGo’s custom Enterprise set-up
No upgrade needed
Included in PetConnect. Extra on MoeGo.
With PetConnect these come with the $0 plan. On MoeGo, they need a higher monthly plan or are not in the published plans.
Route optimisation for vans
PetConnect: included
MoeGo: Growth plan, US$99 per van per month, and up
Your whole team
PetConnect: included
MoeGo Basic: 1 team member
Marketing campaigns
PetConnect: included
MoeGo: Growth plan and up
More than one location
PetConnect: included
MoeGo: multi-location sync from Growth
Business reports & dashboard
PetConnect: included
MoeGo: business insights on Ultimate, US$159 per van
Retail POS & stock control
PetConnect: included
MoeGo: not in the published plans
End to end
One connected system, AI included
Booking, route, terminal, payment and reports all talk to each other — so nothing is typed twice.
Terminal and app talk to each other
Take a card on the free terminal and the payment lands on the booking, the receipt and your reports — no double entry.
AI built in, end to end
Ask Fleexi in plain words to find a client, book or move an appointment, or check prices — it works within each person’s permissions.
Paid the same day
Every card payment settles the same day, so cash flow keeps up with your busy days.
Side by side
PetConnect and MoeGo compared
| Feature | PetConnect | MoeGo |
|---|---|---|
| Monthly software fee | $0 | From US$49/month per van (Basic, 1 team member), US$99 Growth, US$159 Ultimate |
| Setup fee | None | Not listed on pricing page |
| Card payments | ~2.2% per card payment, the only fee | Card processing fees charged as well as the plan |
| Card terminal | Free for approved businesses, fully integrated: payments land on the booking, receipt and reports | Integrated readers through MoeGo Pay; hardware price not listed |
| When you get paid | Same day, every payment | Not stated on pricing page |
| AI assistant | Fleexi AI built into the whole app: finds clients, books and answers questions | AI tools such as an AI receptionist and chat (some in beta) |
| Team members | Your whole team, no per-user fee | Basic: 1 team member; unlimited from Growth |
| Online booking 24/7 | Yes | Yes |
| Your own store page | Free page at pet-connect.co/your-store with your services, hours and online booking | Online booking portal |
| Automated reminders | Yes | Yes |
| SMS messages | Optional — buy credits as needed | 200–900 SMS per van per month, by plan |
| Two-way client messaging | Yes | Yes |
| Mobile grooming tools | Yes | Yes |
| Route optimisation for vans | Included | Growth plan and above |
| Retail POS & stock control | Yes | Not part of the published plans |
| Pet parent app for your clients | Yes | Online booking portal; custom portal on Enterprise |
| Staff app on iPhone & Android | Yes | Yes |
| Marketing campaigns | Yes | Growth plan and above |
| Data moved from your old system | Within 24 business hours | Data transfer service offered |
MoeGo details are taken from MoeGo’s public website, checked November 2026, and may change — please check their site for current pricing. Sources: MoeGo pricing page (mobile grooming plans), MoeGo AI, MoeGo card readers. PetConnect card rate is ~2.2%; the exact rate is confirmed for your region at sign-up.
What it costs
A solo mobile groomer, one van, for a year
PetConnect
$0 software. ~2.2% only on card payments — many groomers include it in their prices.
MoeGo
US$49 × 12 = US$588 on MoeGo Basic before any card fees. On Growth (US$99) that is US$1,188.
Switching is handled for you
Send us your export and we move your clients, pets and upcoming bookings — usually within 24 business hours.
FAQ
Questions about switching from MoeGo
Is PetConnect really $0 a month?
Yes. The software has no setup fee and no monthly fee. The only fee is about 2.2% on card payments taken through PetConnect; cash payments carry no fee. The exact rate is confirmed for your region when you sign up. Optional extras, like SMS credits, are paid only if you choose them.
Can I move my clients and pets from MoeGo?
Yes. Send us an export from MoeGo and our team moves your clients, pets and upcoming appointments into PetConnect, usually within 24 business hours.
Does PetConnect work for mobile groomers?
Yes. Set service areas and travel fees, optimise the route between stops, and run the day from the staff app on your phone — at no monthly cost.
What can the AI assistant do?
Fleexi is built into PetConnect. Ask it in plain words to find a client, book or move an appointment, check prices or answer how-to questions. It only does what the signed-in person is allowed to do.
What about SMS reminders?
Email and app notifications are included. SMS is optional: you buy SMS credits only if you want them, at the rate for your country.
Do I need new hardware?
No. PetConnect runs in the browser and on iPhone and Android. Approved businesses get a card terminal free.
Run your grooming business for $0 a month.
No setup fee, no monthly fee, a free card terminal and same-day settlement.
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