Define the team
Add staff, set roles and decide what each role can do.
Your team, on the same page.
Roles, permissions, shifts and handovers across grooming, boarding and retail — built for businesses where the team actually does the work.
Capabilities
A toolkit for real teams
Everything you need to keep a multi-person operation aligned — without micromanagement.
Roles & permissions
Decide what each role can see and change — from front desk to manager.
Shifts & availability
Set who’s in, when, and what they can take on a given day.
Handovers
Notes, statuses and tasks pass from one shift to the next without friction.
Task assignment
Assign individual tasks per pet, per stay or per appointment.
Audit-ready
See who did what, when, with a clean activity trail behind every change.
Mobile-friendly
Your team gets the right view on their phone without extra training.
How it works
From hiring the next groomer to closing today’s shift
Plan the week
Map shifts and availability to your day-to-day operating reality.
Run with confidence
Handovers, tasks and approvals flow within the same platform.
Right access for the right person
Front desk doesn’t need to see margins. Managers shouldn’t have to babysit data. Roles and permissions get out of the way.
- Granular role definitions
- Per-location access where needed
- Sensible defaults you can customize
Set up your team in PetConnect.
Roles, permissions and shifts — up and running in an afternoon.
Bring your team into the same workspace.
Less “who did this?” and more “here’s what we agreed.”
Register — it’s free to start